1. Introduction
Last Updated: 26 November 2025
This Privacy Policy explains how your personal information is collected, used, and protected when you visit or interact with the official website of Dr. Sawsan Saad, a sports broadcaster, media personality, and professional consultant based in the United Arab Emirates.
By accessing or using this website, you agree to the practices described in this policy.
2. Information We Collect
a. Personal Information
We may collect personal data that you voluntarily provide, including but not limited to:
- Full name
- Email address
- Phone number
- Billing information
- Location (city/country)
- Details submitted through booking, registration, or inquiry forms
- Information related to consultation requests or service preferences
b. Technical & Usage Data
Collected automatically to improve website performance:
IP address
Device type, operating system, browser information
Pages visited and session duration
Navigational behavior
Cookies and similar tracking technologies
c. Course & Consultation Information
When you register for an online course, in-person training, or consultation session, we may collect:
- Enrollment details
- Attendance records
- Payment confirmation information
- Communication history related to your booking
We do not collect or store sensitive personal information unless voluntarily provided.
3. How We Use Your Information
Your data may be used for the following purposes:
- Processing course registrations or consultation bookings
- Delivering online or in-person training programs
- Responding to inquiries or service requests
- Creating and managing your user account (if applicable)
- Processing payments and issuing confirmations
- Sending important updates regarding services, schedules, or course materials
- Improving website functionality and user experience
- Conducting analytics and performance monitoring
- Ensuring platform security and preventing fraudulent activity
We only use your information for legitimate, clearly defined purposes.
4. Cookies & Tracking Technologies
Our website uses cookies to:
- Provide essential website functionality
- Store user preferences
- Improve browsing experience
- Analyze website traffic and performance
You may disable cookies at any time through your browser settings.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share data with trusted service providers strictly for operational purposes, such as:
- Payment processing
- Website hosting and security
- Email communication and notifications
- Learning platform services
- Data analytics
All third-party partners follow strict confidentiality and data-protection standards.
6. Payment Information
When you make a purchase, payment, or booking, the transaction is processed securely through a compliant third-party payment provider.
To ensure security:
- We do not store full credit card numbers.
- We do not store raw payment data on our servers.
- All payment information is encrypted and handled externally through secure channels.
7. Data Storage & International Transfers
Your data may be stored or processed in servers inside or outside the UAE depending on the services used.
We ensure:
- Compliance with GDPR principles
- Compliance with applicable UAE data-protection regulations
- Adequate security measures for all international data transfers
8. Data Security
To protect your information, we implement:
- SSL/HTTPS encryption
- Secure server infrastructure
- Access controls and authorization policies
- Regular security audits and monitoring
- Protection against unauthorized access, alteration, or misuse
9. Data Retention
We retain your information only for as long as necessary to:
- Provide requested services
- Fulfill legal and administrative requirements
- Manage course and consultation records
- Maintain business and accounting documentation
You may request deletion of your data at any time, unless legal obligations require longer retention.
10. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your data
- Request correction of incorrect data
- Request deletion of your data
- Request a copy of stored information
- Withdraw consent
- Object to certain uses of your data
To submit a request, contact us using the details in Section 13.
11. Online Courses & Training Programs
For online or in-person courses, we may use your information to:
- Manage registrations and attendance
- Provide course content and materials
- Deliver certificates or confirmations
- Contact you regarding schedule changes or updates
- Improve future training programs
Course data is never shared with unauthorized parties.
12. Consultations & Professional Services
When booking consultations or media-related services, we use your data to:
- Schedule and confirm appointments
- Communicate specific requirements
- Provide tailored services
- Maintain a secure record of your booking history
This information is confidential and securely stored.
13. Third-Party Links
Our website may include links to external platforms or social media services.
We are not responsible for the privacy practices of these external websites and recommend reviewing their individual policies.
14. Policy Updates
We may update this Privacy Policy from time to time to reflect legal requirements or service improvements. Updates will be posted on this page with a revised date.
15. Contact Information
For any inquiry related to privacy, data access, or data deletion, please contact:
📧 info@sawsansaad.com